Your information.
Handled with purpose.

Delivery requests and estimates

Our booking form collects your name or business contact, email, phone number, pickup and drop-off addresses, service, requested date and pickup window, instructions, and any item counts, dimensions, or weights you enter. We use these details to review the route and vehicle fit, prepare a quote, arrange the delivery, and contact you about your request. Booking requests and associated estimate details are stored by our connected booking service.

Please keep patient names, medical records, identification numbers, and other sensitive medical information out of online forms. Share only the general handling requirements needed to discuss a pickup.

Maps and route previews

As you type a pickup or drop-off address, the address text is sent to Geoapify for suggestions. Selecting a suggestion saves its map location with our booking service for route calculations. When you preview a route, pickup and drop-off locations are used for address matching and driving-route calculations. Your name, email, and phone number are not included in those map requests. The resulting route, mileage, time, and cargo estimate support your delivery request. Opening directions in Google Maps sends the route locations to Google.

Booking references and live tracking links

A complete booking reference can show the request’s status, service, and requested pickup schedule. A separate live tracking link can show delivery milestones, pickup and drop-off details, driver-provided updates and arrival estimates, and the driver’s location while GPS is shared. Keep references and tracking links private and share them only with people you trust.

The website’s customer booking and tracking pages do not request your location. Driver location appears through the connected live tracking service, and location sharing ends when that delivery is marked delivered.

Service providers

Hosting and storage providers process delivery records and technical request information needed to operate the website. Geoapify and OpenStreetMap support map features. The live location map is provided by OpenStreetMap; its providers receive map requests and the displayed coordinates. Google Fonts supplies the website fonts, and Google receives information when you choose to open directions or leave a review. Each provider handles its requests under its own policies.

Questions, corrections, and deletion requests

Contact Elite Transit Ventures at info@elitetransitventures.com or 443-293-9911 to ask about, correct, or request deletion of your delivery records. Include your booking reference when available and avoid sending sensitive medical information. We may need to verify your request and retain records needed to complete a service, resolve a dispute, or meet business requirements.

Customer mobile app

The customer app privacy policy explains the app’s saved references and related information use.